faq

WHAT IS YOUR SHIPPING POLICY

Shipping times will be delayed due to COVID and may take up to 2 weeks until we have a better handle on shipping and printing. We currently use FedEx for shipping orders within the United States. We do our best to ship all orders in a timely manner and usually ship within 5 -7 business days normally (with the exception commissions.) If you are shipping a gift or need to receive your order by a certain day, please email us directly and we will do our absolute best to get it to you in time!

DOMESTIC
We ship domestically for FREE in the Continental United States. Email for shipping fees outside that.

INTERNATIONAL SHIPMENTS
Please contact us for extra shipping and extra fees if outside of the country or Continental US.

CAN I RETURN MY ARTWORK OR PRINT”All original paintings, prints, and products are FINAL SALE. We do our best to protect your artwork or print; however, should your artwork arrive damaged, please contact us immediately at eobrien@elizabethobrienart.com with photos and we promise to fix the issue.

CAN I REPRODUCE MY PRINT OR ORIGINAL ARTWORK?

No. Please note, Elizabeth OBrien Art or dba Margaux & Izzy, own ALL RIGHTS TO ALL artwork. This includes sold and commissioned original paintings. We retain the right to create ALL reproductions of ANY kind.

The collector (or buyer) MAY NOT REPRODUCE the artwork in any way without written permission. When a collector purchases a painting, they have the right to display the artwork in their home or business.

If you are interested in purchasing any rights to the artwork to reproduce, please send us an email and we would be happy to discuss this with you.

My goal is to create paintings and prints that exhibit positivity, warmth, vibrance, and will put a smile on your face.

WHAT ARE THE THREE PRINT MATERIAL CHOICES

ARCHIVAL PRINTS ON PAPER
Our prints are made using fine pebbled textured paper that is 100% cotton and are printed using archival gilcee inks. Prints come with art edge to edge printing and are not framed.

GALLERY WRAPS
Beautifully hand-crafted, our premium gallery wraps give you a fine printing surface with semigloss archival protection and UV resistant inks that will last a lifetime. Our gallery wraps are made with heavier wood bars that are 1½" deep and ready to hang with a wire hanger. Artwork is printed and extended along the sides and we print here in Minnesota, we take special care to pack your package with ultimate care to make sure your print arrives safely when shipped.

FLOAT FRAMES WITH CANVAS GALLERY WRAPS
All handcrafted in-house choose a float frame from our five color options to give your Gallery Wrap a high-end finishing touch: Aged Gold Metallic, White, Black, Natural Wood and Walnut

Float Frames are named for the way a gallery wrap is mounted within; a 1/8" space appears between the frame and the wrap, creating the subtle illusion that your image is floating inside. Float frames come with the Premium Gallery Wrap and Float Frame fully assembled with a wire hanger, and bumpers.

All monitors and printers deal with color in a different way. Mostly they print at the same shade, but sometimes there will be slight variations in color. I use my best judgement with cropping when it comes to the varying sizes offered in the drop down menu. The items shown are an example of the original and I will try to match that proportion in the larger dimensions as well and as close as I can, slight cropping may ocurr.

©Elizabeth O’Brien, works may not be copied or reproduced in any form.